What is your Cancellation Policy?
Do I need a rabies vaccination?
Yes, your pet must have current rabies vaccinations or service will be declined.
Can I remain with my pets during service?
No, for the safety of your pet and insurance liability. We also ask that clients refrain from walking past the windows as pets can become distressed when they see their owners and it can make it difficult to safely complete their grooming . We would be happy give you a tour before the appointment begins.
Do you groom cats or other animals?
No, not at this time. We would like to offer that in the future - please check in with us regularly or website for updates.
Do you offer flea and tick treatments?
We strongly recommend that all clients be on flea prevention, talk to your vet about the flea prevention that is safest and right for your dog. We do offer flea baths with medicated shampoo* as an added service · (Pets with fleas will be treated and charged automatically, salon is sanitized and treated between appointments)
What other policies should I know about before arriving?
· Photographs: We may take a picture of your pet before, during or after the grooming process for the sole purpose of education, promotions, advertising or website use. If you would like a copy, please let us know.
Do I need to Tip?
Tipping is not expected of your service. However, it is very welcomed as a sign of appreciation for your groomer as in any service or salon industry.
Can I bring my own shampoo?
Yes, of course. Please remember it will not change the service price.
Do you take puppies?
Yes, of course, we love to get get puppies familiar with grooming early. Puppies must be at least 8 weeks old and have their first round of shots.